ION CLUB TRANSPARENCY

ION CLUB offers you a transparent price system catering to all your windsurf-holiday needs and wishes.

Windsurfers' requirements differ from one person to the next; they may be travelling alone and want to spend all day on the water, or travelling with their family and interested in dual use, or they may wish to combine several different sports, for example windsurfing, kitesurfing and surfboarding. :

At ION CLUB, you can book individual services, such as equipment hire and courses, or a complete holiday package – as you wish.

The fastest way to book is by e-mail. Simply complete our preprinted "Board Request" form, which you can access via the menu at the left. You can also inform us of any wishes and suggestions you may have under "Additional comments". Next, simply click on "Send" and your request will be on its way to us, where it will be processed the very next day. As soon as we have received your okay for the booking, we will send you a confirmation of reservation and an invoice, which you must either pay immediately by credit card or at least 4 weeks before departure by bank transfer. As soon as we have received your payment, we will send you your voucher, which you should take with you to the centre.

Naturally, you can book on-site on a day-to-day basis. In this way you can be very flexible to match the wind. This has pros and cons: for one it is more expensive, and it is possible that you may not get the board you want (depending on the volume of guest traffic at the centre).

Pre-booking means that the board of your choice can be guaranteed and the overall rental charge will be cheaper. Of course, if the wind is too light or too heavy (and this is a very individual matter, as we are sure you can understand), you may not get the action you would like, so the fee you have paid to rent the equipment will be lost. For lessons that are cancelled, though, we shall reimburse you completely – no question.

We hope you understand that we cannot do the same thing with the rental fee, as our infrastructure, such as the centre, team and equipment, is ready and available for our guests the whole season long, whatever the weather. Any time at no wind days we are offer SUP’s or, depending on the Destination, Surfboards for free. In addition, in the low-season and with pre-bookings, we offer a special 4 out of 7 days or 10 out of 14 days – which helps reduce the risk and expense for you.

For questions concerning reservations, please do not hesitate to call us at 0049-881-9254960 or email us at company@ion-club.net.

The US$ prices are only intended as a guide and will depend on the actual exchange rate.

Team Member of the month

Emma Falconer

Name: Emma Falconer

Location: Mauritius Prestige, St. Regis.

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