ION CLUB TRANSPARENCY

ION CLUB offers you a transparent price system catering to all of your windsurf holiday needs and wishes.

Windsurfers' requirements differ from one person to the next; they may be travelling alone and want to spend all day on the water, or travelling with their family and interested in dual use, or they may wish to combine several different sports, for example windsurfing, kitesurfing and surfing.

At ION CLUB, you can book individual services, such as equipment hire and courses, or a complete holiday package - as you wish. The fastest way to book is via our new online booking system.

Choose between the red buttons BOOK SPORTS or TRAVEL REQUEST which you can access via the menu at the left and simply complete our pre-printed form. You can also inform us of any wishes and suggestions you may have under "other". Next, please read our terms and conditions and simply click on "book now" and your booking/request will be on its way to us, where it will be processed between Monday and Friday. You will then receive your booking-confirmation/invoice, which needs to be paid 4 weeks before departure, or immediately if the start date is less than 4 weeks in advance. As soon as we have received your payment, we will send you your voucher, which you have to take with you to the ION CLUB you booked.

Prebookings need to be done minimum 3 days in advance and need to be paid immediately.

Of course you can book on-site on a day to day basis. In this way you can be very flexible with match the wind. This has pros and cons: For one it is more expensive, and it is possible that you may not get the board you want (depending on the volume of guests traffic at the centre).

Pre-booking means that the board of your choice can be guaranteed and the overall rental charge will be cheaper. Of course, if the wind is too light or too heavy (and this is a very individual matter, as we are sure you can understand), you may not get the action you would like, so the fee you have paid to rent the equipment will be lost. For lessons that are cancelled, though, we shall reimburse you completely - no question.

We hope you understand that we cannot do the same thing with the rental fee, as our infrastructure, such as the centre, team and equipment, is ready and available for our guests the whole season long, whatever the weather. In the event of no wind days we offer SUP's or, depending on the destination, surf boards for free. In addition, in the low-season and with pre-bookings, we offer a special 4 out of 7 days or 10 out of 14 days - which helps reduce the risk and expense for you.

For questions concerning reservations, please do not hesitate to call us on 0049-881-9254960 or email us at company@ion-club.de

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