If you have made up your mind in favor of a destination and would like to obtain further information, our on-site ION CLUB team will be there to attend to your needs and assist you with all your inquiries, big or small. So what are you waiting for? Simply send us an e-mail, fax or give us a call or use the reservation request form available on this web site, and you will receive your individual offer from us by return mail. If you can't quite make up your mind where you would like to go, we will be only too happy to advise you over the phone; our many years of experience and constant contacts with our on-site ION CLUB teams mean that we always have the latest information and are in the best position to fulfill your vacation wishes.
On our web site, you will find the base prices for the accommodation, which generally also include transfer from the airport to the hotel and back again and tour and host service. So you can simply book the flight from your own country and we will organize transfer and accommodation for you. We will be only too happy to book you a flight from Germany, too, if you let us know which airport you wish to depart from. Frequently, we can also book feeder flights from Europe. To receive a customized offer, please submit a no obligation reservation request with your travel dates: number of persons and children (including date of birth), your preferred destination (s), the travel time, departure airport and your surfboard, kite or lesson. You can send us this information by phone, e-mail, fax or use the reservation request form available on this web site.
We act as a tour operator, however, also as a media travel mediator. Partially we work together directly with the hotels where we have special prices and contingents. At the same time we also mediate about other big tour operators. We search for you always the most favorable offer out.
You can either book the full package through us or select individual components such as accommodation or only board rental and courses.
After receipt of your written order or the signed offer, your reservation will become binding. Few days later, you will receive the confirmation of reservation and invoice, incl. insolvency insurance certificate, from us.
There is the classic Last Minute travel almost no more. It is recompensed of the "EARLY BIRD" Booking. Who books on time, this is valid in particular for vacation times, can profit from the many Early Bird offer and protects itself the nicest rooms in the most popular lodgings.
A deposit of 25% of the tour price and optional insurance rate becomes payable upon receipt of the confirmation of reservation. or greatly reduced prices and saving travels a deposit of 50% of the tour price is payable. The remaining tour price will be payable 4 weeks prior to the departure date. The travel documents will be sent to you minimum 14 days before your departure. The deposit and remaining payment can be found in the confirmation of reservation.
Payment made by bank transfer must reach our bank account free of charge. Payments made by Visa Credit Card or MasterCard will incur an additional fee of 1%.
For last minute bookings 7 days before departure you have to pay a service charge from 50 Euro per booking.
At almost all the German airports, you can drive to the airport the evening before departure and spend the night in an airport hotel. Free parking is than available for the holiday time. You can then take the shuttle bus to check in the following day. Price per room and night: between 50Euro and 100Euro
Seat reservations are available by the most of airlines, but not possible with all. Partial with extra fee. Please ask us for more information.
Enjoy a plus in service and comfort and book one of the several classes higher. More seat comfort, select menus, raised free luggage ( according to airline), separate check in and a lot of more. You receive all info directly with us.
Most charter airlines allow passengers to check in the evening before departure (generally from 6 p.m. onwards). Please take passports/ID cards and flight documents of all persons travelling with you! Contact us for details, as this service differs from company to company.
If you plan to take your own equipment with you, you must inform the airline company in advance. It is not always possible to do so. The charge ranges from 50Euro to 150Euro, depending on the airline - company and destination. As transport and storage costs will also have to be paid at your destination, it may not be worth taking your own equipment with you but cheaper to rent it on site. We urgently recommend taking out luggage insurance if you are taking your equipment with you.
Whenever you book a trip you should always buy trip cancellation insurance, which covers all cancellation fees, if you or one of your close relatives falls ill before you leave for your holiday. You have to buy your insurance when you make your booking, or within seven days at the latest. The insurance gives you 100% cancellation-fee coverage as soon as you will have to stay in hospital for at least 24 hours.
Low-cost insurance packages covering trip cancellation, health, emergency and baggage insurance are frequently also available. We will be only too pleased to advise you on your choice of insurance coverage.
You can purchase insurance coverage for hired equipment when you hire what you need at the center.
We help you with pleasure of the different possibilities, please ask us.