COVID-19 Cancellation fees

Please consult the practical information and restrictions of each country to ensure your health and safety during your trip. You can contact your Ministry of Foreign Affairs for more information.
We would like to remind you that the COVID-19 pandemic is evolving very quickly, our opening depends essentially on government authorizations.
Thank you for your understanding.

Until 14 days before arrival

Cancellation free of charge with the possibility to get a money refund.

If cancellation happens less than 14 days before arrival

 Cancellation free of charge with Credit Voucher valid during 24 months

These conditions come into effect if the cancellation is due to Covid-19 Restrictions, f.e in the case of a
positive PCR test result, a canceled flight, a canceled accomodation or in the case where the borders of the
country of destination &/or departure are closed.

Cancellations without any of the above reasons will be processed with the usual cancellation fees.

More information on the General Terms of Business?